December 3, 2021 As we enter our second holiday season battling COVID-19, I’m grateful that we get to continue supporting the heroes on the front lines caring for patients. Every day, the...
Welcome to The Conversational Care Leadership Series. This series is intended to capture brief interviews with industry leaders to learn how they are navigating these times in practical and...
Northwell Health, New York’s largest health system, has been embracing the power of conversation to expand the patient provider relationship, meet clinical objectives, and do so at a lower...
By CIOReview | Friday, August 24, 2018 As the generations fuse more with the mobile phones and the internet, it is imperative for brands and industries to serve their customers on a mobile...
We are living in the Conversation Economy. With the proliferation of messaging platforms and mobile devices, we live in an always-on, on-demand culture with instant access to each other. We...
It’s no secret that a good communication strategy is the key to patient engagement, and is the foundation to run an effective and high-performing health system. However, the busy lives of both...
AI, augmented reality and vast amounts of data will help drive a new revolution in healthcare, Murray Brozinsky says. Roughly every half century, there’s an innovation that drives a revolution in...