By Chris Edwards, Chief Client and Patient Experience Officer, Conversa Health Today’s leading organizations know that placing consumer experience at the front and center of what they do is...
Automated Virtual Primary Care: A Health System Opportunity by Phil Marshall M.D., Co-founder and Chief Strategy Officer, Conversa According to the Kaiser Family Foundation, comparing the US per...
Health organizations face substantial challenges in delivering a great healthcare experience, while meeting important clinical and financial outcomes. The Quadruple Aim presents a guide of the 4...
By Phil Marshall, MD, Founder and Chief Strategy Officer, Conversa Health Accountable care organizations (ACOs) face a daunting challenge: effectively managing care across settings, ensuring the best...
Prior to COVID-19, our healthcare spending was nearing an unsustainable 20% of GDP, while yielding middling outcomes. We had problems with capacity, access and patient experience, and providers were...
Welcome to The Conversational Care Leadership Series. This series is intended to capture brief interviews with industry leaders to learn how they are navigating these times in practical and...
We regularly use our smartphones to transfer money from one bank to another without much consideration about how each bank’s systems support the transaction. We log in to an airline app and have...